Privacy Policy
Last updated: January 2025
This Privacy Policy describes how Dindex.ke Limited (“Dindex”, “we”, “us”) collects, uses, and protects your personal information when you use the Dindex platform at dindex.ke.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, list an organization, or contact us. This includes: • Account information: name, email address, password • Organization information: business name, contact details, location, descriptions • Usage data: search queries, pages visited, features used • Device information: IP address, browser type, operating system
2. How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve the Dindex platform • Process and display organization listings • Send transactional emails (account verification, listing updates) • Respond to your comments and questions • Monitor and analyze usage patterns • Detect and prevent fraudulent or abusive activities
3. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances: • Organization listings: information you submit for public listings is visible to all users • Service providers: we work with trusted third parties (Supabase for data storage, Google for authentication) who are bound by confidentiality obligations • Legal requirements: we may disclose information if required by law or to protect the rights and safety of Dindex and its users
4. Data Security
We implement industry-standard security measures to protect your personal information: • All data is encrypted in transit using TLS/HTTPS • Passwords are hashed and never stored in plain text • We use Supabase Row Level Security (RLS) to ensure data isolation • Regular security audits and vulnerability assessments
5. Cookies and Tracking
We use cookies and similar technologies to: • Keep you signed in to your account • Remember your preferences • Analyze how our platform is used • Improve performance and user experience You can control cookies through your browser settings, though disabling them may affect platform functionality.
6. Your Rights
You have the right to: • Access the personal information we hold about you • Correct inaccurate or incomplete information • Request deletion of your account and associated data • Opt out of marketing communications • Data portability — receive a copy of your data in a machine-readable format To exercise these rights, contact us at privacy@dindex.ke
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Organization listings remain publicly visible until you request their removal. We may retain certain information as required by Kenyan law or for legitimate business purposes.
8. Third-Party Links
Dindex may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
9. Children's Privacy
Dindex is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of Dindex after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or requests, contact us at: Email: privacy@dindex.ke Address: Dindex.ke Limited, Nairobi, Kenya
Have questions? Contact us or email privacy@dindex.ke